Artificial Intelligence or AI is a technology that collects raw data and makes sense of it, and the performed tasks are done by an automated program or machine that is using the intelligence to accomplish the task. The technology can also discover patterns that are hard to find and help humans in planning, learning, reasoning, problem-solving, knowledge representation, perception, motion manipulation, social intelligence and maybe even creativity.
How Does AI work
The key to create AI is the networks of interconnected layers of algorithms that feeding data from each other. They are trained to carry out specific tasks by modifying the importance attributed to input data as it passes between the layers. For example, the systems are fed with a large amount of data, which then they are annotated to highlight a feature of interest. These might be photos labelled to indicate a pet, and once trained, the system can apply these labels to new data.
The algorithms can also identify patterns of data, looking for similarities that can be used to categorise that data. Google uses this technology to group stories on similar topics, and gaming operators also work in a similar way, where they can group their interest data for better decision making.
AI For Gaming
AI can detect patterns in cyber-attacks and can provide predictive analysis for breaches before they occur. It can also improve customer retention, engagement and support by predicting their behaviour. In addition, the technology can also play a crucial role in scheduling, predictive maintenance and can maximize efficiency. An AI can immediately tell who enters into a property and warn you for risks with very minimal equipment. Usually, this kind of defence mechanism is used in casinos.
Nowadays, because internet technology is advancing, the easiest way for the gaming industry to experience the AI is via the cloud. The same applies to the casino industry. Most of the major firms offer AI services and they should have web services that will allow the operator to access powered tools. The possibilities are unlimited and it will be up to the innovation and compliance department of the gaming operator to discover.
AI works wonderfully in the online gaming business because it can help at security and better customer service. For example, many online platforms have a chatbox where an AI is the one answering the questions, of course when more details are needed, the AI will give notice that a real human interaction is needed. According to a study done by Oracle, 78% of brands say they have already implemented or plan to implement the AI by 2020. In addition, many video and online games are the main targets of this technology invention. Also, online casinos like Admiral Casino can use the AI in order to learn how to create a better in-game user experience.
AI In The World
Everyone is wondering how will AI affect the world. For example, Tesla CEO Elon Musk and the esteemed physicist Stephen Hawking are afraid of it, because they consider a problem for the human civilization. However, many not as experienced as Mr Musk or Mr Hawking, are aware that AI will bring huge changes in modern manual labour. The only question that remains is how rapidly and how profoundly will AI alter the workplace and the industry, any industry.
Most of the known programmers today started their coding career in the 80s and they witnessed every technological shift where new workplaces were created and replaced the lost ones. What is uncertain is whether the people will adopt new skills fast enough in order to face the challenges of change.
It is also worth mentioning that the Chinese firms, like Alibaba, Baidu and Lenovo want to be heavily involved in AI, mostly in the fields like eCommerce and autonomous driving. Technology-focused cities, like Beijing and Shenzen, have favourable policies in progressing to turn the AI into a core industry for the country.
Macau is the world’s largest gaming city in China who will definitely welcome the technology which will potentially lead the innovation advance in the global trend for the casino gaming industry.