These days both small and medium enterprises prefer to work with IT consulting firms instead of hiring IT experts on permanent basis. These consulting firms are tasked with the roles of managing big data by controlling how it’s accessed by employees from different departments.
They also help in the maintenance of IT infrastructure and ensure that information can be freely transmitted across various departments through WANs and LANs (Wide Area Networks and Large Area Networks). On the other hand, there are some business managers that feel threatened by these external IT teams. This is because they don’t understand the benefits of working with IT consultants on contract basis.
Here is a list of the reasons why most businesses are embracing the idea of working with independent IT companies.
1. Reduced Operational Costs
Hiring employees that have IT skills can eat into the profits of a small business. This is because the company have to provide certain benefits to the employees that include an annual paid leave, medical cover, retirement benefits, training and tax incentives among other hidden benefits.
Small businesses rarely have enough money to meet such expenses. Working with an IT consultancy helps in cutting back on the operational expenses. This is because you only hire them when there is demand for their services in your enterprise. You even don’t need to create extra space for them because they only hang around when there is a technical hitch. And since they are outsiders, they are able to approach challenges without being biased.
An in-house team would hesitate in solving an issue due to internal wars with their colleagues.
2. Round the Clock Availability
IT infrastructure tends to malfunction without issuing a warning. When the duty of maintaining it is left to an internal team, the problem can persist for too long and end up hurting your business.
This is because most internal teams are never available beyond normal working hours. If a problem is reported over the weekend, they may opt to wait until the beginning of the week that follows. This is because most employers can’t afford to pay them for extra hours worked. When there is a dedicated IT consultancy team, technical problems can be solved immediately when they happen.
This is because such external teams work round the clock to secure business assets, meaning they can swing into action any time and any day.
3. More Experience and Skills
An external IT team has more experience and skills than an internal team. This is because they deal with multiple businesses in different industries. You can therefore be sure that there is not a technical hitch that can overwhelm them. In fact, they are armed with advanced tools which in return makes them perform much faster. Internal teams can get stranded when they encounter an unfamiliar challenge.
This is because they have to consult the management before taking any action. The other advantage is that technicians that work with a consultancy firm continue to update their skills regularly to ensure they are updated on latest IT trends. Internal teams only upgrade their skills when pursuing a promotion. You can follow these tips to learn new languages.
4. Avoid Distractions in the Workplace
When IT challenges are delegated to every Tom, Dick and Harry in the workplace, there is bound to be reduced productivity. This is because the employees will have to switch between performing their main duties and troubleshooting problems in the IT infrastructure. But when you bring in a dedicated team of IT consultants, your employees can concentrate in their work stations without worrying about technical hitches.
This causes them to be more productive in the long run.