At the moment, the number of web hosting companies is mind-blowing. However, choosing the right service provider for your web hosting needs can be challenging. This article compares two great web-hosting companies, SiteGround and InMotion, to help you make the best decision regarding your hosting needs:
1) Plans and Pricing
If you had to choose between SiteGround and InMotion, plans and pricing are some of the key aspects to consider. Even though these aspects vary from one company to another, the unifying factor for both SiteGround and InMotion is that both of them are premium-hosting companies. The two companies are known to provide premium services and, as a result, will demand premium prices.
SiteGround provides a wide range of plans that are ideal for all business needs. These include web, cloud, enterprise, and WordPress hosting. Similarly, InMotion also offers various types of hosting plans that include web, WordPress, business, reseller, and VPS hosting as well as dedicated servers.
As you can see, InMotion provides a relatively wider range of hosting services as compared to SiteGround. Their dedicated servers are the most suitable option if you are planning to scale things up.
2) Uptime, Network, and Reliability
Considering a web hosting company with a high uptime is your best bet to help you achieve your business goals. Interestingly, both SiteGround and InMotion assure an uptime guarantee of 99.9%.
The downtime, on the other hand, is only nine minutes for SiteGround and three minutes for InMotion. This is a clear indication that both companies are worthy options, and there is no harm in picking any of them for your website hosting needs.
On the other hand, on matters network, SiteGround boasts a wide range of data centers in the US, UK, Europe, and Asia. It is therefore unsurprising that it is more accessible and flexible for users. InMotion has its primary data centers in the US. Thus, its accessibility does not match that of SiteGround.
3) Technical Customer Support
SiteGround gives one of the best response times you can ever get. Their representatives are committed to ensuring that you get the best experience. That is why they give you a response in seconds.
The waiting period on this site is non-existent. Such is their convenience that any problem that cannot be solved at this stage is directed to the second line of support.
However, the second line of support entails a longer response time ranging from 15 minutes to one hour.
Just like SiteGround, InMotion also provides 24/7 customer support only that its support team is based in the United States. Their support services can be relayed through different methods with the most common channel being the online chat.
Similarly, their response time is quick and takes five minutes or less. Your complaints are received by a support agent who commits to providing the solution. If they are unable to tackle your problem, they will happily relay it to the second line support agents for the ultimate solution. As you can see, the SiteGround customer support is exceptional and leaves nothing to be desired.
These were all about some pros and cons of InMotion and SiteGround hosting. There are many tips to consider while selecting the web hosting. You may check both pros and cons of both and select the best as required.