We all know how annoying it is when you log in to sync your iCloud, and it just doesn’t work. The whole idea behind having cloud software is to keep things together and organised in one place, and when that doesn’t work, it’s frustrating. In an ideal world, you would have a company on hand to help sync all your data for you, but when that isn’t possible, here are a few tricks to hopefully get things running smoothly again.
- Check that everything is up to date,
When anything technical goes wrong, one of the first things you should do is check that all your apps and software is up to date. Make sure you have the latest version of Windows on a PC, iOS on an iPhone or iPad and macOS on a Mac. If they need updating, do it. Not only might you find the sync works, but it will also speed up the performance of your device and iron out any glitches.
2. Check that there are no issues with iCloud
It’s usually very reliable, but like everything else, occasionally the iCloud has downtime. To make sure it isn’t an issue on Apple’s end, go to the Apple System Status page. That will tell you if there are any known problems, when you can expect them to be fixed and if there is anything you can do to sort it.
3. Ensure you are logged in correctly
If you’re running the latest software and there aren’t any issues from Apple’s end, the next step is to make sure that you are logged into the iCloud using the same Apple ID across all of your devices. With so many of us running different accounts and devices, this is a very easy thing to have overlooked. To do this, go to the iCloud.com, and log in with the Apple ID that you are trying to sync. Go to iCloud settings, by selecting it in the drop down menu underneath your name. This can be found in the top right-hand corner of your iCloud browser window. In the next window, you should see your storage space status and a row called ‘My Devices’. Check that all of the devices that you want to sync are listed there. If they’re not, they may not be logged in using the same Apple ID.
4. Check the dates and times, and that syncing is enabled
Check that all of the devices that should be syncing. Make sure that they are all set up to set the date and time automatically and that they have iCloud drive, documents and data enabled. If they don’t, follow these steps to turn it on:
Mac: System preferences → iCloud → ensure that all of the iCloud services that you want syncing are checked
iOS: Settings → Apple ID → iCloud → iCloud Drive → toggle to on
5. If all else fails…force it!
If everything appears to be set up correctly, and no issues are showing on Apple’s end, you can force your iCloud contacts and calendars to sync by following these simple steps.
Firstly, refresh your iCloud calendars by launching the app on your iPhone or iPad. When it has opened, tap the calendars button at the bottom of the page. When you get to the next page, just tap, hold your finger on the screen and drag the list down until the activity icon appears, then release the page. The icon will briefly spin, and then you should find that the iCloud has synced your calendars.
This trick also works with your contacts. Simply launch the app, and select the ‘groups’ option on the ‘all contacts’ page. Once you are on the group’s page, just tap, hold your finger down and drag the page down as you did for the calendars. The activity icon will show, and your contacts will be synced.
6. If it keeps happening, log out and log back in
If it fails to sync on a regular basis, try logging out and logging back in. It is vital that you follow Apple’s instructions to back up your iCloud data before you do this; otherwise you risk losing it all.
To log out, go to iCloud Settings/System Preferences and click Sign Out. Before it completes, you will need to respond to a series of prompts. Once it has done this, restart your device and sign back in.
Hopefully, one of these will help you to sort out any problems you have in syncing your iCloud.