IT is one of the most important aspects of businesses, as it keeps them running strongly and securely. However, a lot of time in most IT departments is spent fixing problems, not preventing them. One of the single best ways to prevent IT-related problems is to monitor your infrastructure to ensure everything is performing up to par.
With that in mind, this article is going to look at a few reasons why infrastructure monitoring and reporting is so important, and how it can help your business or app to succeed.
Your IT infrastructure is the heart and soul of your website or app and is responsible for making sure your site is usable and secure. Without infrastructure monitoring, you simply would be guessing or hoping that everything is working as it is supposed to.
Of course, you can always seek out that information, but it is much quicker to have immediate access to it. This means you can actively check the viability and health of your IT systems daily, not just once every few weeks like some companies do.
In addition to keeping you informed about the activity within your infrastructure, monitoring and reporting can also help you make informed business decisions. The metrics or numbers that you are shown can help to decide what to do, decide whether to implement something new, or even remove something to cut costs and simplify your infrastructure.
This monitoring can show and prove that certain tactics or plans are working or not working, which can factor into making decisions for the company as a whole. Also, by reporting and constantly monitoring the infrastructure you will be able to report exact, precise and up-to-date numbers and stats to shareholders, as well.
An infrastructure monitoring tool is also incredibly important for preventing disaster within your company, as well. If you are continually monitoring your IT infrastructure, you will be able to easily see any abnormalities that are beginning to crop up. However, if you check your infrastructure only once a month or so, there is a chance you could miss something big and by the time you see it, it is already too late.
Resolving an issue before it reaches the end user and causes them to potentially leave your app or website, can be a lifesaver. Not only that, but the last thing you want is some major data breach affecting your users and potentially causing you millions. While reporting and monitoring isn’t foolproof, of course, it is definitely a more efficient and productive way of doing things.
As a website or app, downtime is one of the worst things that can happen to you. Downtime refers to when your site, app or company is down for one reason or another, usually to make an update or fix a bug. This not only causes your customers to become angry, but also affects your overall productivity.
Monitoring your IT can help you reduce this downtime by always giving you an up-to-date look at your metrics, so you should be able to see and rectify anything negative before having to schedule some downtime. You are under a lot of pressure to provide consistent performance and efficiency, and downtime puts a nice big dent into those plans.