Having your clients get you to the top is arguably the best way to go to, and that’s what we believe at iCapital Financial. Our continued efforts to deliver satisfactory services to our clients are beginning to gain recognition. In 2018, iCapital Financial won the Best Customer Service Award. Indeed, that is not possible without the input of our highly-esteemed clients, who have attested to the quality of service we render. More so, our clients are happy that as an investment firm, we have a superb customer service. But what is so special about our services? Below are the answers to that question.
Unique and Customized Service
To say our over 100,000 clients have exactly the same investment needs will be the beginning of a failed investment. We recognize that at iCapital Financial; thus, we treat our clients’ needs distinctly. Our services are unique and personalized to each of our clients, and it makes it possible for us to properly address their needs. We have a team of passionate and dedicated professional account managers, with years of experience in the finance sector, that guide our clients right from the beginning. Our powerful algorithms help us match the right account manager to a client based on clients’ needs and the previous experiences of the account manager. You do not have to worry about anything because you will be updated about happenings in the market regularly.
All-Encompassing Trading and Investment Services
We understand that our clients find it beneficial to have an all-encompassing trading and investment services. It is why we have over 1,000 CFDs listed and continue to add more financial tools to our platforms. With that large number, our clients are always can pick from different trading and investment options like treasuries, stocks, forex pairs, commodities, indices, and ETFs. Thanks to our developers who have been working on our robust and sophisticated Blockchain platform, our clients also have the opportunity to trade and invest in cryptocurrencies like Bitcoin and Ethereum.
Superb Analytics and Predictive Tools
What is the essence of a trading platform if it does not have tools that will help clients to execute profitable trades? At iCapital Financial, we pay attention to the least details, so we have robust and flawless analytics and predictive tools that clients can use to analyze their trade to ensure profitability. Beyond that, we have some of the best investment analysts globally. They have several years of experience in the sector and have continued to contribute and analyze investment in finance magazines like the Telegraph and news networks like CNN. Rest assured that you will get capable hands to help you trade and grow your investment.
Harnessing the benefits of technology is one of the best things an investment firm will ever do; so, we employ cutting-edge technology to improve performance. Our platform has trending security, trading, and interactive features embedded. We have used HTML5 in our design so that the experience is seamless across different devices. Our platform also supports Flash Player. Most clients choose us over other competitors because of our well-designed platform, which is accessible via mobile or PC. Another unique thing about iCapital Financial is that we have programmed our system to identify any slight opportunity in the market and utilize it to the benefit of our clients.
Beyond all those features discussed above, our greatest asset is our clients. We know that they have been supportive in our journey so far, and we dedicate the award to every one of them. As we continue to do the needful to ensure our clients get the best, we are confident that this award is just the beginning.
Phone: Luxembourg: +35228487455 | UK: +442037695596
Headquarters: Tour La Porte ii, Luxembourg City, Luxembourg